At kroon.email, we consider the security
of our systems a top priority. But no matter how
much effort we put into system security, there can
still be vulnerabilities present.
If you discover a vulnerability, we would like to
know about it so we can take steps to address it as
quickly as possible. We would like to ask you to
help us better protect our clients and our systems.
Please do the following:
-
E-mail your findings to
guido@kroon.email.
Encrypt your findings using our
PGP key to
prevent this critical information from falling
into the wrong hands,
-
Do not take advantage of the vulnerability
or problem you have discovered, for example
by downloading more data than necessary to
demonstrate the vulnerability or deleting or
modifying other people's data,
-
Do not reveal the problem to others until it
has been resolved,
-
Do not use attacks on physical security, social
engineering, distributed denial of service,
spam or applications of third parties, and
-
Do provide sufficient information to
reproduce the problem, so we will be able to
resolve it as quickly as possible. Usually,
the IP address or the URL of the affected
system and a description of the
vulnerability will be sufficient, but
complex vulnerabilities may require further
explanation.
What we promise:
-
We will respond to your report within 3
business days with our evaluation of the
report and an expected resolution date,
-
If you have followed the instructions above,
we will not take any legal action against
you in regard to the report,
-
We will handle your report with strict
confidentiality, and not pass on your
personal details to third parties without
your permission,
-
We will keep you informed of the progress
towards resolving the problem,
-
In the public information concerning the
problem reported, we will give your name as
the discoverer of the problem (unless you
desire otherwise), and
-
As a token of our gratitude for your
assistance, we offer a reward for every
report of a security problem that was not
yet known to us. The amount of the reward
will be determined based on the severity of
the leak and the quality of the report. The
minimum reward will be your name on our
Hall of fame.
We strive to resolve all problems as quickly as
possible, and we would like to play an active role
in the ultimate publication on the problem after it
is resolved.